2023年度商务英语道歉信件3篇（2023年）

商务英语道歉信件1　　DearMr.Grison　　Thankyouforyourletterof6May20XXconcerningthefaultytableware.　　Iamextremel下面是小编为大家整理的2023年度商务英语道歉信件3篇（2023年）,供大家参考。

商务英语道歉信件1

　　Dear Mr. Grison

　　Thank you for your letter of 6 May 20XX concerning the faulty tableware.

　　I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

　　We have been sup*ing you for five years and we will replace the faulty delivery free of charge within three days.

　　We have been sup*ing you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

　　I hope that you can use our company as your supplier in the future.

　　Your sincerely

商务英语道歉信件3篇扩展阅读

商务英语道歉信件3篇（扩展1）

——商务英语道歉信10篇

商务英语道歉信1

　　Dear Mr. Clinton

　　Thank you for your letter of 9 May 20xx concerning faulty goods purchased in our store in London.

　　I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

　　Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

　　In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

　　Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

　　Yours sincerely

　　Paul Harvey

商务英语道歉信2

To XXX：

　　I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

　　Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

　　Yours,

　　Li Hua

商务英语道歉信3

Dear Sir or Madam,

　　I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

　　Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

　　I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

　　I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

　　Yours

商务英语道歉信4

Dear Mr. / Ms,

　　I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

　　On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I dee* regret that it should have occurred.

　　I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

　　Yours faithfully

　　尊敬的先生/小裤，

　　昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。

　　认识到我们的.疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。

　　您诚挚的

商务英语道歉信5

Dear Mr. Sation：

　　With reference to your letter dated 3rd May 20xx, I am writing to apologies for the mistake we made.

　　The mistake was made because our com*r broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

　　Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

　　Your sincerely

商务英语道歉信6

　　Dear Mr. / Ms,

　　I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

　　On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I dee* regret that it should have occurred.

　　I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

　　Yours faithfully

　　尊敬的先生/小姐，

　　昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。

　　认识到我们的疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。

　　您诚挚的。

商务英语道歉信7

Dear Mr. Grison：

　　Thank you for your letter of 6 May 20xx concerning the faulty tableware.

　　I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

　　We have been sup*ing you for five years and we will replace the faulty delivery free of charge within three days.

　　We have been sup*ing you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

　　I hope that you can use our company as your supplier in the future.

　　Your sincerely

商务英语道歉信8

To XXX：

　　I’m sorry to say that I cannot go to the bookstore ise you a replacement shipment. We pensate.

　　I do apologize for any inconvenience this may cause you and I , it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

　　but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

　　yours truly

商务英语道歉信9

　　Apologize letter __ business English_ by LQY

　　Dear Sir or Madam,

　　I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

　　Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

　　I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

　　I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

　　Yours

商务英语道歉信10

Dear Sir or Madam,

　　I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

　　Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

　　I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

　　I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

xxx

商务英语道歉信件3篇（扩展2）

——商务英语道歉信10篇

商务英语道歉信1

Dear frank:

　　i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

　　but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

　　yours truly

商务英语道歉信2

　　Dear ___________,

　　I am truly sorry that_________________________(道歉的原因).

　　The reason is that_(介绍原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.

　　Yours sincerely

　　Li Ming

商务英语道歉信3

Dear Mr. Grison：

　　Thank you for your letter of 6 May 20xx concerning the faulty tableware.

　　I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

　　We have been sup*ing you for five years and we will replace the faulty delivery free of charge within three days.

　　We have been sup*ing you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

　　I hope that you can use our company as your supplier in the future.

　　Your sincerely

商务英语道歉信4

Dear Sir or Madam：

　　Thank you for letter of 5 May 20xx.

　　I must apologies for the delay in re*ing to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in re*ing to letters.

　　I enclose the price list of our company as requested and look forward to hearing from you.

　　Your sincerely

商务英语道歉信5

Dearxxxxx：

　　I am writing this letter to express my apology that xxxxxxxxxxxxxx.

　　I feel terribly sorry about this. Once again, I am very sorry for any inconvenience caused.

　　I will be really appreciated if you can accept my apologies and understand my situation.

　　Yours Sincerelyxxxxxx

商务英语道歉信6

Dear Mr. Clinton：

　　Thank you for your letter of 9 May 20XX concerning faulty goods purchased in our store in London.

　　I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

　　Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

　　In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

　　Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

　　Yours sincerely

　　Paul Harvey

　　Customer Relations.

商务英语道歉信7

To XXX：

　　I’m sorry to say that I cannot go to the bookstore ise you a replacement shipment. We pensate.

　　I do apologize for any inconvenience this may cause you and I , it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

　　but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

　　yours truly

商务英语道歉信8

　　Dear Mr. / Ms,

　　We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.

　　Yours faithfully

　　尊敬的先生/小姐，

　　对三月十日来信所要目录和价格单，很抱歉不能马上寄去。印刷商两周后供货，一旦收到，我们将给您寄去一份。

　　您诚挚的。

商务英语道歉信9

Dear Sir or Madam,

　　I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

　　Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

　　I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

　　I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

xxx

商务英语道歉信10

Dear Mr. Hunnicutt,

　　I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.

　　We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.

　　Your sincerely,

　　Peter Gibson

　　Accounts Manager

商务英语道歉信件3篇（扩展3）

——商务英语的道歉信3篇

商务英语的道歉信1

　　Dear Sir.

　　I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

　　Best regards

商务英语的道歉信2

　　Dear Mr. Hunnicutt,

　　I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.

　　We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.

　　Your sincerely,

　　Peter Gibson

商务英语的道歉信3

　　Dear Sir or Madam,

　　Thank you for letter of 5 May 2004.

　　I must apologies for the delay in re*ing to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in re*ing to letters.

　　I enclose the price list of our company as requested and look forward to hearing from you.

　　Your sincerely

商务英语道歉信件3篇（扩展4）

——商务道歉信10篇

商务道歉信1

尊敬的xxx：

　　您好!

　　近期由于楼内xx异响问题，给您及家人带来了诸多影响和不便，我们谨代表xxx团队向您及家人表示深深的歉意!

　　xx项目从前期建设到顺利交付，我们诚挚感谢您在这个过程中所给予的密切关注与大力支持。作为xx市乃至全国高端品质楼盘的代表，xx项目凝聚了我们xxx团队的用心与智慧，更汇聚了很多像您一样崇尚高端品质生活的业主与客户，为此我们深感骄傲与责任。

　　纵览国内外的建筑，回顾xx项目的建设与交付使用，再一次印证了“建筑永远是缺憾的艺术”这一规律，即使进行了大量的前期准备工作、过程中对于设计与施工进行严格把控，也无法绝对避免问题的发生。

　　但我们保证，会通过事前的`仔细排查与防范、及时响应与服务周到，将一切有可能发生的问题提前避免、已经发生的问题迅速解决。我们坚信，只有建造并不断完善高品质的地产项目、提供细致周到的物业服务，才能不辜负您和其他业主、客户的选择与信任，才能从根本上做强xx集团的品牌。

　　目前您所发现的问题已得到彻底的处理和解决，对于给您及家人造成的影响和不便我们深表抱歉，诚挚的恳请您给予更多的理解、继续支持我们的工作，共同营造xxx地产、xxx物业大家庭的和谐

　　与幸福，共同推动与实现xxx地产品牌价值、xxx物业服务美誉度的不断提升。

　　值此中秋、国庆双节来临，我们谨代表xxx团队向您及家人送上最真挚的感谢与祝福，感谢您一直以来的支持与帮助，祝您和家人中秋团圆、阖家欢乐!

　　此致

敬礼!

　　xx

　　20xx年xx月xx日

商务道歉信2

xxx公司：

　　贵公司客户提供的关于在xxx产品内发现剪刀一事的信息我司非常的震惊，发生了这种问题我司全体员工先向贵公司及消费者致以深深的歉意，在此非常抱歉的向贵公司和消费者道一万声“对不起”，请接受我们的诚挚的道歉，请求给予我们完善管理的机会，监督我司整改的实际行动。

　　当我们收到公贵司反馈的信息时，我司即刻以高度的责任感为使命，立即成立了以公司高层领导负责，基层与员工积极参与的专案调查小组，从现场环境、人员和相关记录文件逐一展开调查与分析：

　　第一，我们核对了当时的检针设备的检测记录与产品检针记录，所有的产品都有通过检针，检测设备在所有的时间段测试灵敏度都正常，产品检针有三个全检除段，一是绣花片完成后100%检针，车缝完成后100%检针，手工完成后在包装装箱前100%检针，有可能出问题的环境流程因素一一确定正常;

　　第二，在第一步调查中，确定我们的流程不存在问题后，我们请求贵司把详细图片拍给我们，经过展开分析发现，这种行为是一种有目有计划的蓄意报复的人为行为，因为当时我司正处在一个出货高峰期，成品仓己放不下，有一部分的成品箱放在车间及前台附近，我们对人员因素进行分检，当时有一职员消极待工，在人事主管和上级主管找他谈话后，没有改过，随后总经理亲自找他谈话，根据我们的分析，可能他觉的总经理找他谈话伤害了他的自尊，之后他就不断的到劳动局去投诉，而劳动局来调查也并非像他所说的，跟他谈过后就离开了，随后还是消极待工，影响其它职员的正常办工，最后公司无柰只好补他一个月工资跟他解除劳动关系。

　　第三，离职过程未按公司管理规定上交工具和利器，办理离职手续，给他把剪刀放进产品装进车间外成品箱的机会。

　　发生了这种事故，我们除了震惊、抱歉，向客户和消费者致以诚挚的道歉外，更多的是一种警醒和行动，为了表示我们道歉的诚意，我公司在完成以上调查结果之后，立即成立由厂长领导的整改小组，放在公司战略第一位来执行，从现场环境、场所的整改到流程的培训与检查频率、力度，以及成品的管理和出货前的安检措施进行全方面的整改，彻底的杜绝人为因素可能导致危害的出现。

　　我司总经理及公司近xx位职员工在此除了向您们致以诚挚的歉意外，更多的是拿出具体行动来证明我们道歉的诚意，以请求您们的谅解。

　　谢谢!

此致

敬礼!

　　xx

　　20xx年x月x日

商务道歉信3

xxx公司：

　　贵公司客户提供的关于在xxx产品内发现剪刀一事的信息我司非常的震惊，发生了这种问题我司全体员工先向贵公司及消费者致以深深的歉意，在此非常抱歉的向贵公司和消费者道一万声“对不起”，请接受我们的诚挚的道歉，请求给予我们完善管理的机会，监督我司整改的实际行动。

　　当我们收到公贵司反馈的信息时，我司即刻以高度的责任感为使命，立即成立了以公司高层领导负责，基层与员工积极参与的专案调查小组，从现场环境、人员和相关记录文件逐一展开调查与分析：

　　第一，我们核对了当时的检针设备的检测记录与产品检针记录，所有的产品都有通过检针，检测设备在所有的时间段测试灵敏度都正常，产品检针有三个全检除段，一是绣花片完成后100%检针，车缝完成后100%检针，手工完成后在包装装箱前100%检针，有可能出问题的环境流程因素一一确定正常;

　　第二，在第一步调查中，确定我们的流程不存在问题后，我们请求贵司把详细图片拍给我们，经过展开分析发现，这种行为是一种有目有计划的蓄意报复的人为行为，因为当时我司正处在一个出货高峰期，成品仓己放不下，有一部分的成品箱放在车间及前台附近，我们对人员因素进行分检，当时有一职员消极待工，在人事主管和上级主管找他谈话后，没有改过，随后总经理亲自找他谈话，根据我们的分析，可能他觉的总经理找他谈话伤害了他的自尊，之后他就不断的到劳动局去投诉，而劳动局来调查也并非像他所说的，跟他谈过后就离开了，随后还是消极待工，影响其它职员的正常办工，最后公司无柰只好补他一个月工资跟他解除劳动关系。

　　第三，离职过程未按公司管理规定上交工具和利器，办理离职手续，给他把剪刀放进产品装进车间外成品箱的机会。

　　发生了这种事故，我们除了震惊、抱歉，向客户和消费者致以诚挚的道歉外，更多的是一种警醒和行动，为了表示我们道歉的诚意，我公司在完成以上调查结果之后，立即成立由厂长领导的整改小组，放在公司战略第一位来执行，从现场环境、场所的整改到流程的培训与检查频率、力度，以及成品的管理和出货前的安检措施进行全方面的整改，彻底的杜绝人为因素可能导致危害的出现。

　　我司总经理及公司近xx位职员工在此除了向您们致以诚挚的歉意外，更多的是拿出具体行动来证明我们道歉的诚意，以请求您们的谅解。

　　谢谢!

　　此致

敬礼!

　　xx

　　20xx年x月x日

商务道歉信4

　　尊敬的ttdz，您好!

　　在收到您的反馈后，携程非常重视，首先请接受携程向您和您的日本朋友表示深深的歉意。您在携程预订1月7日从东京飞回北京的机票，由携程的供应商出票，由于供应商违规以积分兑换机票导致您无法登机，给您个人和您的日本朋友都造成了非常不好的影响;在收到您的反馈后，携程客服也第一时间沟通协调先解决您的出行问题。

　　我们非常理解您的心情，也非常理解您的坚持，对于这个事件给您造成的不好的服务感受和影响，携程向您表示深深的歉意。我们一直在努力协调各方资源，希望能够将您和您日本朋友的影响减少到最低：日航也应携程的要求主动和您电话解释，不会因此事件影响到您的信誉及相关记录;您因此事影响的航空公司里程，携程已协调为您补加;携程也会与您一同前往日本羽田机场日航负责人面前说明问题，消除相关负面记录。您的机票费用也已经按照承诺退一赔三补偿至您的携程钱包帐户中，您可以随时提现至银行卡。

　　我们也一直主动电话联系您，诚恳的向您致歉，提供我们的解决方案和建议。我们真心的希望，您能看见携程在这次事件中的努力、态度和决心：携程已推出服务承诺，对出行受影响的.旅客，携程将首先解决客人行程，保证客人出行，后续将执行退一赔三的补偿标准保障客人权益。携程会大力杜绝违规票等情况的出现，并将对违规票台绝不姑息。携程会对供应商加强监管，在保证服务质量的同时，能够带给携程用户更多完善的资源、更加优惠的价格和更优质的服务;我们会为此不断努力，不断改进。同时，我们主动接受来自广大携程用户的监督以及来自社会各方监督，不断自勉和进步。

　　这一切，只为了携程的客人。给携程用户提供满意的服务，是我们的理想，更是我们的承诺，它已深深植根于携程的公司文化之中。这是携程人的使命，所有携程人都会为之努力以实现这一目标。我们会用实际的行动，来重拾您对携程的信任和支持。希望您能有时间和我们更多的电话沟通，我们会倾尽全力去协调减少此事对您个人和您日本朋友的影响;携程客服一直在这里，任何时候，任何问题，我们将全力为客人协调解决。

　　谢谢~

商务道歉信5

尊敬的许哥：

　　净水器在莆田出现严重的质量问题，现在想起来真是害怕！这真的不应该，作为厂家的区域经理，品质监管不严，生产督导不力，我已严重失职。思考许久，决定向您写下这封致歉信…… 许哥，离开莆田近一个月了，没有跟您去过一个电话，每次拿起手机，不停地按着键盘，但凡看到您的名字在闪烁，自责、内疚、感叹之情就油然而生。犹豫之间总带着徘徊，情感之中常牵着遗憾。因为没有勇气向您陈述，向您解释，我感觉辜负了您们对我的期待与信任，这件事在我脑海中已经刻下了深深的印痕，永远抹煞不去。事情的经过，我记忆犹新，历历在目…… 9月21日，江西上饶玉山，天空下着小雨，中午12：05分。老板的电话来了，通知我火速赶往莆田进行洽谈，考虑到上饶这边的前期工作处理的差不多，于是在当天晚上23：30马不停蹄地往玉山火车站赶，等待9月22日00：40分发往福州的列车（在外面，区域经理是24小时待命出征的）。 许哥，我们之间头一次见面就这样在22日下午开始了，*心而论，我们公司不管从实力还是从人员素质都是很不错的，都是非常值得合作的。当时我确信，对于此次谈判，毫无悬念，我肯定是稳操胜券，势在必得。

　　然而，那时，我真的没有想到，您会那么快与我南下实地考察，从您那份急切的眼神里我读出了某些东西，感觉到了近在咫尺的成功与所带来的兴奋，但是我心里一直在等待公司对我信誓旦旦履行产品质量改善的承诺，如果没有那份出自于老板之口的承诺，我内心永远都会忐忑不安，受到良心的谴责，因为那意味着一个区域经理正在拿客户白花花的银子作赌注。许哥，您可能不知道，犹如脚踏敌尸的将士不知朝廷吏治腐败一样，长期驻外的区域经理很难清楚工厂内部的混乱管理而导致的产品质量每况愈下。但是“在其位，必须得谋其政”，这是亘古不变的道理，最终我们在9月23日晚还是踏上了南下的大巴，您一路上的心里思考让我有点胆战心惊，矛盾重重。矛盾的是我要不要找一个借口不与您前往，毕竟这个阶段我们产品质量很不稳定，到处狼烟四起，但话说回来，与我们这种规模相比，其它厂家更是相差甚远。这种矛盾一直持续到我们签订合同的那一刻，本以为我自认为一般的工厂在您眼里显得如此的美轮美奂（当然在水行业，我们可以排的上前几位了）。在陪同您参观时，我本以为您是明修栈道，暗渡陈仓，回莆后会立即改变主意，令我惊讶的是，第二天您果断地把6万元汇到了我们的账号，鉴于此，我现在还要对您说一声：“非常感谢您对我们公司的`信任，我们将不辱使命，继往开来”。

　　此致

敬礼！

　　道歉人：xxx

　　20xx年x月xx日

商务道歉信6

XXX公司：

　　贵公司客户提供的关于在XXX产品内发现剪刀一事的信息我司非常的震惊，发生了这种问题我司全体员工先向贵公司及消费者致以深深的歉意，在此非常抱歉的向贵公司和消费者道一万声“对不起”，请接受我们的诚挚的道歉，请求给予我们完善管理的机会，监督我司整改的实际行动。

　　当我们收到公贵司反馈的信息时，我司即刻以高度的责任感为使命，立即成立了以公司高层领导负责，基层与员工积极参与的专案调查小组，从现场环境、人员和相关记录文件逐一展开调查与分析：

　　第一，我们核对了当时的检针设备的检测记录与产品检针记录，所有的产品都有通过检针，检测设备在所有的时间段测试灵敏度都正常，产品检针有三个全检除段，一是绣花片完成后100%检针，车缝完成后100%检针，手工完成后在包装装箱前100%检针，有可能出问题的环境流程因素一一确定正常。

　　第二，在第一步调查中，确定我们的流程不存在问题后，我们请求贵司把详细图片拍给我们，经过展开分析发现，这种行为是一种有目有计划的蓄意报复的人为行为，因为当时我司正处在一个出货高峰期，成品仓己放不下，有一部分的成品箱放在车间及前台附近，我们对人员因素进行分检，当时有一职员消极待工，在人事主管和上级主管找他谈话后，没有改过，随后总经理亲自找他谈话，根据我们的分析，可能他觉的总经理找他谈话伤害了他的自尊，之后他就不断的到劳动局去投诉，而劳动局来调查也并非像他所说的，跟他谈过后就离开了，随后还是消极待工，影响其它职员的正常办工，最后公司无柰只好补他一个月工资跟他解除劳动关系。

　　第三，离职过程未按公司管理规定上交工具和利器，办理离职手续，给他把剪刀放进产品装进车间外成品箱的机会。

　　发生了这种事故，我们除了震惊、抱歉，向客户和消费者致以诚挚的道歉外，更多的是一种警醒和行动，为了表示我们道歉的诚意，我公司在完成以上调查结果之后，立即成立由厂长领导的整改小组，放在公司战略第一位来执行，从现场环境、场所的整改到流程的培训与检查频率、力度，以及成品的管理和出货前的安检措施进行全方面的整改，彻底的杜绝人为因素可能导致危害的出现。

　　我司总经理及公司近XX位职员工在此除了向您们致以诚挚的歉意外，更多的是拿出具体行动来证明我们道歉的诚意，以请求您们的谅解。

　　谢谢！

　　此致

敬礼！

　　XX

　　20xx年XX月XX日

商务道歉信7

亲爱的全国经销商朋友：

　　你们好！首先感谢各位朋友们在中意糖果集团已始到现在二十几年的过程中对中意糖果的一贯支持与厚爱，并伴随着中意糖果走过了多年的风风雨雨，我们借此机会向你们表示由衷的感谢！在20xx年7月29号的“中意糖果20xx年战略研讨会”上，中意糖果与先行品牌策略机构的“联姻”和新产品“猎浓”与“醒力”的推出，得到了经销商朋友们的深度认同。研讨会后的经销商朋友订货积极勇跃，总订单额达到了1。6亿元。20xx年8月单月销量比去年同期销量增长了289%，20xx年结止到8月份的累计销量比去年同期销量187。6%。因为销量的增长率较多的原因，对中意糖果集团的生产能力产生了压力，不能及时发货给经销商朋友，8月份公司采取了控货措施。对此中意糖果集团在全国专业的媒体杂志上对全国的经销商朋友表示真诚的谦意。中意公司董事会就生产量和发货量不匹配的问题在8月初召开了紧急的董事会议。决定及时上马新生产线4条，并与全球500强的德国BOSS机械签定协议对原有生产线进行全方位改造从而提高自动化生产效率，经过一个半月的生产线安装和调试，产能已由以前的日产单品20吨提高为50吨！

　　中意公司在经过上述的生产设备改进后，现已完全可满足经销商朋友的发货需求，并将8月和9月的所欠的货品已及时发出。对此给经销商朋友们造成的不便再次深表歉意，相信各位经销商朋友会和中意糖果集团一起走得更远！

此致

敬礼！

　　道歉人：xxx

　　20xx年x月xx日

商务道歉信8

Dearxxxxx，

　　I am writing this letter to express my apology that xxxxxxxxxxxxxx。

　　I feel terribly sorry about this。 Once again，I am very sorry for any inconvenience caused。

　　I will be really appreciated if you can accept my apologies and understand my situation。

　　Yours Sincerelyxxxxxx

商务道歉信9

亲爱的朋友：

　　您好！非常感谢您选择jadyrose翡丽玫瑰！翡丽玫瑰全体员工衷心的祝您天天开心，阖家欢乐！

　　由于宝贝品质把关严谨，出货速度相对较慢，未及时发货和物流速度给您带来收货时间的延误，在这里我们向您表示深深的歉意，真诚地向您说声“对不起，让您久等了”！最令我们感动的是，您却丝毫没有责怪我们，催促我们，能遇见您这样善解人意，心胸宽广的买家我们非常欣慰。

　　坐在桌子前给亲写这封信的时候，翡丽玫瑰与您相识相知转眼快2年了。让您买到物美价廉的宝贝是我们最高兴的事！您的满意是我们最大的收获！

　　宝贝满意请您给我们全5分，20字以上好评，系统会自动送您20元店铺优惠券，以本人id号再次在本店购买任何宝贝，将根据总金额使用优惠券减价！

　　当我看到数以万计的用户选择翡丽玫瑰，看到亲们对我们购物评价中留下的`每一份肯定与支持，我的内心充满了感激，更充满了责任！您的支持，让我们更深刻的认识到：要做最好的鞋和最好的服务，顾客的需求和信任，是我们恒久不变的追求和前提，我们将秉承这一理念，为您带去更舒心的服务！

　　翡丽玫瑰新款开发已经初步完成，夏季款也处于紧锣密鼓的筹备中。我们会增多与您的交流机会，让一部分老客户提前看到我们的新款，根据您的意见进行改进，我们还想邀请一部分老客户对我们新开发的款进行免费试穿来做出更准确的脚感报告，我们还想邀请您到我们公司与我们面对面的交流沟通，我们还想……我们想的所有种种都是因为您对我们的依赖！ 我们会一步步稳扎稳打做好鞋，做好服务。希望能得到您的继续关注。把您对我们的信任，转化为我们工作的动力，装点您美好的生活。

　　感谢您在百忙之中阅读这封翡丽玫瑰的心声。有了您的信任和包容，我们会用更多的努力，回馈您对我们的厚爱，也希望您能继续见证我们的成长！

　　翡丽玫瑰全体员工感谢您信任与支持！

　　此致

敬礼！

　　xx

　　20xx年x月x日

商务道歉信10

尊敬的xxx：

　　您好！

　　首先十分感谢您入住xxx酒店，同时我们也对（早上/时间日期）发生的事情感到万分地抱歉！

　　我已经和当事的员工进行了谈话，该名员工也深深地对自己的行为为您带来的不*到抱歉，在此，我代表酒店管理层向您郑重地致以深切的歉意！

　　由于本酒店员工的错误行为，使您有了非常不愉快的入住经历。

　　我诚恳地希望您相信，我们绝对不允许员工如此对待像您这样尊贵的客人。

　　由于不想打扰您的工作/休息，我还是想送上我们精心准备的（礼物/水果和红酒），附上这封致歉信到您的房间。

　　当然，如果在您方便的时候，我非常希望能当面对您表达歉意。

　　如果您需要任何协助，请您随时直接与我联系。

　　我的分机号：x

　　邮箱地址：xxxx

此致

敬礼！

　　道歉人：xxx

　　20xx年xx月xxx日

商务英语道歉信件3篇（扩展5）

——商务英语句型3篇

商务英语句型1

　　Part 1

　　1、I want a package deal including airfare and hotel.

　　我需要一个成套服务，包括机票和住宿。

　　2、I"d like to change this ticket to the first class.

　　我想把这张票换成头等车。

　　3、I"d like to reserve a sleeper to Chicago.

　　我要预订去芝加哥的"卧铺。

　　4、I"d like two seats on today"s Northwest Flight 7 to Detroit,please.

　　我想订两张今天西北航空公司7班次到底特律的机票。

　　Part 2

　　1、I won"t check this baggage.

　　这件行李我不托运。

　　2、I "d like to sit in the front of the plane.

　　我要坐在飞机前部。

　　3、I missed my train.

　　我未赶上火车。

　　4、We waited for John in the lobby of the airport.

　　我们在机场的大厅里等约翰。

　　Part 3

　　1、I have nothing to declare.

　　我没有要申报的东西。

　　2、It"s all personal effects.

　　这些东西全都是我私人用的。

　　3、I"ll pick up ticket at the airport counter.

　　我会在机场柜台拿机票。

商务英语句型2

　　Part 1

　　1、I want a package deal including airfare and hotel.

　　我需要一个成套服务，包括机票和住宿。

　　2、I"d like to change this ticket to the first class.

　　我想把这张票换成头等车。

　　3、I"d like to reserve a sleeper to Chicago.

　　我要预订去芝加哥的卧铺。

　　4、I"d like two seats on today"s Northwest Flight 7 to Detroit,please.

　　我想订两张今天西北航空公司7班次到底特律的机票。

　　Part 2

　　1、I won"t check this baggage.

　　这件行李我不托运。

　　2、I "d like to sit in the front of the plane.

　　我要坐在飞机前部。

　　3、I missed my train.

　　我未赶上火车。

　　4、We waited for John in the lobby of the airport.

　　我们在机场的大厅里等约翰。

　　Part 3

　　1、I have nothing to declare.

　　我没有要申报的东西。

　　2、It"s all personal effects.

　　这些东西全都是我私人用的。

　　3、I"ll pick up ticket at the airport counter.

　　我会在机场柜台拿机票。

商务英语道歉信件3篇（扩展6）

——商务英语类简历3篇

商务英语类简历1

目前所在： 海珠区 年　　龄： 21
户口所在： 潮州 国　　籍： *
婚姻状况： 未婚 民　　族：
培训认证： 未参加 身　　高： 175 cm
诚信徽章： 未申请 体　　重： 65 kg
人才测评： 未测评
我的特长：
求职意向

人才类型： 应届毕业生　
应聘职位： 贸易/进出口专员/助理：，国内贸易人员：
工作年限： 3 职　　称： 无职称
求职类型： 实习 可到职日期： 随时
月薪要求： 20xx--3500 希望工作地区： 海珠区,天河区,越秀区
工作经历

潮州车之林汽车贸易有限公司　　 起止年月：20xx-06 ～ 20xx-08
公司性质： 私营企业　　所属行业：汽车及零配件
担任职位： 业务员
工作描述： 主要负责公司产品的推销及销售业务
离职原因： 暑假工

志愿者经历

广州亚运会火炬手志愿者　　 起止年月：20xx-09 ～ 20xx-10
担任职位： 广州亚运会火炬手志愿者
工作描述： 学院广州亚运会清远站火炬手志愿者
教育背景

毕业院校： 清远职业技术学院
最高学历： 大专　　获得学位: 毕业日期： 20xx-06
专 业 一： 商务英语 专 业 二：
起始年月 终止年月 学校（机构） 所学专业 获得证书 证书编号
语言能力

外语： 英语　良好 粤语水*： 良好
其它外语能力：
国语水*： 良好
工作能力及其他专长

虚心刻苦，能良好运用所学知识于事件中，有良好团队合作意识，积极分析行业发展和市场经济变化。
详细个人自传

善于沟通，热爱运动，保持乐观积极向上的心态，虚心好学。

商务英语道歉信件3篇（扩展7）

——商务英语相关文章3篇

商务英语相关文章1

　　We have seen many news about how rude Chinese tourists were, such as throwing away rubbish at will, jumping the queue or speaking loudly in public. The media from home and abroad always spread the negative information about Chinese tourists, while it is just small part, not presenting the truth.

　　我们看到许多新闻关于如何*游客是如何的粗鲁，比如随手扔垃圾，插队或在公共场合说话声音很大。国内外媒体对*游客也总是传播*，然而这只是一小部分，并不代表事实的真相。

　　I have been to many foreign countries. Everytime before I started my journey, I told myself to be polite and well behaved and I made it. But I found that many bad behaviors happened among foreigners, whom we used to believed the most polite people in the world. They jumped the queue and spoke loudly in the public. So it is not fair to criticize Chinese tourists all the time.

　　我去过许多国家。每次在我开始旅程之前，我都告诉自己要有礼貌、自律，我做到了。但是我发现许多外国人却做了很多不良行为，我们曾经认为他们是世界上最有礼貌的人，但是他们却插队，在公众场合大声说话。所以总是批评*游客是不公*的。

　　It is true that some Chinese tourists don’t realize their bad behaviors, but now, most people behave themselves well and act very politely. When we see the negative information, there is no need to self-denial, as it happens in every country. We are happy to see that the young generation is spread the positive image to the world.

　　的确，一些*游客没有意识到他们的不良行为，但现在，大多数人都非常有礼貌，行为检点。当我们看到*时，不需要马上进行自我否定，因为每个国家都会发生这样的事。我们很高兴能够看到年轻一代向世界传播正面的形象。

商务英语相关文章2

　　Animal is part of the nature. If they die out from the earth, then human being won’t live long, either. We have been always educated to treat pets as our friends and there are so many touching stories between pets and their masters, but some people are cold blooded and kill animals for their selfish reasons.

　　动物是自然界的.一部分。如果它们从地球上消失了，那么人类也活不久了。我们一直都被教育要把宠物视为朋友，而且宠物和主人之间也有着很多感人的故事，但是有些人却很冷血，出于自私而杀害动物。

　　Recently, it has been reported that a woman killed a pet dog because of her unsatisfactory desire of the money from the owner. The woman picked up a lost pet dog and she saw the owner’s notice, then she asked for money to return this dog and the owner agreed to give her some money, but she found the money was so little that she decided to kill this lovely creature.

　　最近，据报道有一个女子杀死了一只宠物狗。原因是她对小狗主人的赎金不满意。起因是这个女子捡到了丢失的宠物狗，她看到了主人的告示，她就要求给予赎金才送还这只狗。失主同意了给钱，但是那女子觉得钱太少了，所以她决定杀了这个可爱的生物。

　　Soon the news spread out and the public was shocked by this greedy woman. An ordinary person will return the dog by not asking for anything. If some people ask for it, the owner will give some, but killing the animal is the unacceptable behavior. Animals are our friends and we have the duty to love and protect them.

　　很快这则新闻就传播开来了，大家对这个贪婪女子的行为感到震惊。一个普通人遇到这样的事情会把小狗送还不附带任何条件。如果有想要钱的，失主也会给一些，但是杀死动物这样的行为是无法认可的。动物是我们的朋友，我们有责任去爱护、保护它们。

商务英语道歉信件3篇（扩展8）

——商务英语邮件信函3篇

商务英语邮件信函1

　　Dear Mr. / Ms,

　　Mr. Jack Baron, our personnel director, has asked me to acknowledge your application for the post of accountant and to ask you to come to see him on Friday afternoon, 5th July, at half past two.

　　I will appreciate your letting me know whether you will be able to come.

　　Yours faithfully

　　尊敬的先生/小姐

　　杰克巴伦先生，我们的人事主任，让我向你申请会计职位表示感谢，并请你于7月5日星期五的下午两点半来见他。

　　是否能来，请告知，多谢。

　　您诚挚的

商务英语邮件信函2

　　Dear Mr./ Ms,

　　Thank you for your letter of yesterday inviting me to come for an interview on Friday afternoon, 5th July, at 2:30. I shall be happy to be there as requested and will bring my diploma and other papers with me.

　　Yours faithfully

　　尊敬的先生/小姐

　　谢谢昨日来信通知我面试，我将于要求的7月5日，周五下午两点半到达，并带去我的证书及其它书面材料。

　　你诚挚的

商务英语邮件信函3

　　Dear Mr./Ms,

　　Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest.

　　Yours faithfully,

　　尊敬的先生/小姐

　　我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点拜访您。

　　请告知这个时间对您是否方便。如不方便，请建议具体时间。

　　您诚挚的"

商务英语道歉信件3篇（扩展9）

——英文道歉信件 (菁选2篇)

英文道歉信件1

　　Dear Mr. Shen

　　We are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42.

　　We have made a full investigation into matter and regret to say that it was our staff"s mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.

　　Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount Indicated for your reference and perusal. If you have any queries, please do not hesitate to contact Us.

　　Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.

　　Your sincerely

　　Alfred Zhuang

英文道歉信件2

　　Dear Susan,

　　I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life!

　　Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.

　　Please let me know if you will be available on Saturday morning.

　　Best wishes

　　Chen Cheng

商务英语道歉信件3篇（扩展10）

——最新商务英语简历

最新商务英语简历1

　　姓名：

　　男 25岁 广西人

　　学历： 本科

　　工作年限： 应届毕业生

　　期望薪资： 5000-8000元

　　工作地点： 广州 - 不限

　　求职意向：国际贸易专员/经理 | 其他贸易/物流职位 | 采购员/助理

　　工作经验(工作了8个月，做了2份工作)

　　桂林漓江大瀑布饭店

　　工作时间：2013年7月 至 2014年1月[6个月]

　　职位名称：康乐中心接待员

　　工作内容：本人于此五星级饭店康乐中心作为接待员实习了半年，为顾客提供健身和文娱活动服务，并获得了优秀实习生称号。

　　南宁市第一职业技术学校

　　工作时间：2015年10月 至 2015年12月[2个月]

　　职位名称：实习班主任及英语老师

　　工作内容：负责班级日常管理工作和英语教学工作。

　　教育经历

　　2016年6月毕业 广西师范学院 商务英语

　　2014年6月毕业柳州师范高等专科学校商务英语

　　专业技能

　　Word：熟练 经验：4年

　　语言技能

　　英语：较好 英语：较好

　　证书奖项

　　证书名称：C1驾照 颁发时间：2014年4月

　　证书名称：全国计算机一级证书 颁发时间：2013年12月

　　证书名称：全国公共英语 颁发时间：2012年3月

　　证书名称：全国国际商务英语证书(一级) 颁发时间：2013年6月

　　自我描述

　　为人诚恳，积极进取，适应力强，勤奋好学，脚踏实地，有团队精神。*时喜欢运动，打篮球。虽然欠缺经验，但是相信通过我的努力，一定可以取得不断进步，为我们的团队做出应有的贡献。

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